Chat + Email Customer Service Associate | TP Jobs in Guyana

Customer Service Associate | TP Jobs in Guyana

Learn more about the Job Opening

Why TP?

We are experts in global digital business services in 95 countries, with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Guyana and the world. We don’t stop innovating and we always go beyond.

Make a difference with the TOP Team!

What you’ll do as Customer Service Associate:

• Identify the situation the customer is in through effective interrogation strategies.
• Use tools and systems to identify the required solutions.
• Escalate client cases to the corresponding resolution groups, when confronted with situations beyond your ability to solve.
• Ensure that each incident is properly documented, notified to whom appropriate, and escalated when necessary.
• Ensure excellent customer service through quick and effective actions, to solve client issues.

This is what you need to be a part of the TOP Team:

• High school diploma
• Full-time availability.
• Valid form of identification (ID card or passport).
• Be at least 17 years old or older.
• Availability to work at the coolest Site.
• Be an empathic, responsible, and proactive person.
• Ability to solve problems in the most positive way.
• Aspire to work from Georgetown with the #1 Team.
• Eagerness to help others and know how to solve problems in the most positive way.

Discover TP’s perks:

• One-way transportation*.
• Employee appreciation incentives.
• Wellness breaks.
• Discounts at exclusive vendors.
• Happy Work Benefits such as maternity leave, paternity leave, wedding leave, and birthday time.
• Flexible schedules for every need: morning, noon, afternoon, evening, and overnight.
• Connect with the best talent in the industry.
• The opportunity to interact with the world’s TOP brands.

Customer Service Associate | TP Jobs in Guyana